To some
people, a pharmacist’s job is to hand them the right medication.
To some pharmacists, the only reason to remember a customer’s name is
to make sure the correct prescription is given to the right
person. However, at some locally-owned pharmacies, customer
service means much more than the brief contact that one may receive
from a corporate owned pharmacy. These, “village caretakers,”
tend to provide our communities with personal services.
Taking a personal interest in a customer’s health is shared by
Elizabeth Puwo, a pharmacist at Columbia Heights Pharmacy.
Recently, Puwo could not convince a diabetic customer whose glucose
levels were normal, but who was still feeling ill, to go to the
hospital. ''So, instead of arguing with her, I convinced her to
walk with another employee to the nearby fire station, knowing that the
medic there would take her to the hospital.” The customer was
lucky, the firemen ran tests and discovered that her blood pressure was
dangerously high and they rushed her to the hospital.
“Getting involved in our customers’ total health lives is part of
our normal routine," smiled Puwo, who likes a clean environment and
enjoys cleaning her house when not helping others. It is refreshing to
know that they are willing to go
beyond the call of duty for those in our community. |
Pharmacist
Elizabeth Puwo
with a customer
3316 14th Street, NW
Washington, D.C. 20010
Tel 202-232-1455
Fax 202-232-1453
Monday thru Friday
9:30a to 7:30p
Saturday
10a to 6p |
